Grievance Redressal

Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, you can raise a complaint about content on CalmKiBaat, about how we handle your personal data, or about a moderation decision.

Grievance Officer

Name: Ankit Pandey

Email: grievance@calmkibaat.com

Timelines

• Acknowledgement: within 24 hours (sent to your email automatically, with a ticket number).

• Resolution: within 15 days.

• Content showing someone's private area, a sexual act or impersonation: removed within 24 hours of the complaint.

What to include

A short description, the link to the content (if any) and an email we can reply to. Please don't include medical records or other people's personal details.

Not satisfied?

For data protection complaints you can approach the Data Protection Board of India after using this process.